In 2014 this company was fined $100,000 by the Bunbury Magistrates Court over a major milk spill from its Brunswick processing facility into a nearby waterway in November 2011. 140,000 litres of milk spilt from a silo resulting in fish deaths and creek water not being able to be used for 4 weeks. The company spent $387,000 on cleaning up and admitted not conducting recommended maintenance checks.

The Australian Consumer and Competition Commission (ACCC) will scrutinise very carefully new contracts being issued by this company to their milk suppliers. The new contracts carry penalties for undersupplying milk. This is 12 months after the company refused to renew 4 supplier contracts due to oversupply and some farmers claimed that they were intimidated.

This company was one of five major dairy processors that agreed to amend its milk supply agreements after The Australian Competition and Consumer Commission (ACCC) found them to be unfair. The ACCC said it had raised concerns with some processors about lengthy notice periods for farmers to terminate their contracts, one-sided termination rights, broad indemnities, and terms that restrict a farmer's ability to lease a farm or sell their cattle.

In 2021 this company paid penalties totalling $22,200 after the ACCC issued it with two infringement notices for allegedly failing to comply with the Dairy Code of Conduct last year. The Dairy Code requires most dairy processors to publish on their websites, on 1 June each year, standard form milk supply agreements to cover all the circumstances in which they intend to purchase milk in the coming financial year on their websites. This allows farmers to compare processors' minimum prices and contract terms. Brownes Dairy published two supply agreements in 2020 that were allegedly non-compliant with the Code.

The WorldStar Competition is one of the major events of the World Packaging Organisation (WPO) and is the pre-eminent global award in packaging. This company won WorldStar Global Packaging Awards in 2023 and 2021 for its renewable milk cartons.