In 2022 KnowTheChain benchmarked 60 information, communications and technology (ICT) companies on their efforts to identify and tackle forced labour risks in their supply chains. This company received a score of 3/100. The average score was 20/100 and the highest score was 63.

The Chinese government has facilitated the mass transfer of Uyghur and other ethnic minority citizens from the far west region of Xinjiang to factories across the country. Under conditions that strongly suggest forced labour, Uyghurs are working in factories that are in the supply chains of at least 83 well-known global brands in the technology, clothing and automotive sectors, including brands owned by this company. The Australian Strategic Policy Institute's 2020 report estimates (somewhat conservatively) that more than 80,000 Uyghurs were transferred out of Xinjiang to work in factories across China between 2017 and 2019, and some of them were sent directly from detention camps.

The 2024 Social Benchmark assesses the world's 2,000 most influential companies on their responsibility in meeting society's fundamental expectations towards three measurement areas: respecting human rights, providing decent work, and acting ethically. This company was assessed in 2023 and received a score of 1.5/20. The average score was an alarmingly low 4.6/20 and the highest score was 15.5/20.

The Green Supply Chain Corporate Information Transparency Index (CITI) evaluates consumer-facing companies that have a sizeable supply chain in China. The evaluation uses government supervision data and public information to assess the environmental management of their supply chains in China. This company received a score of 17.28/100 (retrieved 24 Nov 2023).

A 2023 report by China Labor Watch investigated labour conditions in China's consumer electronics sector using three stages of research: analysis of social media posts, case studies through online research, and in-person factory investigation. Labour abuses in factories supplying this company were identified in multiple social media posts. Labour abuses include excessive working hours, illegal use of student interns, wage theft and wage arrear, poor food and/or living conditions, high labour intensity, workplace bullying and verbal abuse, mandatory overtime, discrimination, deception, sexual harassment, and child labour.

Engineers from ifixit.com disassembled and analysed a range of consumer electronics products, awarding each a repairability score between one and ten. Ten is the easiest to repair. A device with a perfect score will be relatively inexpensive to repair because it is easy to disassemble and has a service manual available. Each device is scored based on how difficult and time-consuming it is to disassemble and reassemble the product to fix or replace critical components. Points are docked where proprietary tools are needed, and points are awarded for comprehensive service manuals and wide availability of parts. E-readers released by this company in 2023 scored 2 points out of 10.

In 2022 India's anti-money laundering agency seized assets worth about $725 million from Xiaomi India for breaching the country's foreign exchange laws, after finding that the company had remitted $725 million to three foreign-based entities "in the guise of royalty" payments.

The 2023 Digital Inclusion Benchmark ranks 200 companies on their responsibility to advance a more inclusive digital society. The companies were assessed using four measurement areas: access, skills, use and innovation. This company ranked #142/200, with a total score of 21.4/100.