Pharmacy retail
Australia's largest pharmacy retailer. Operates under the brands Chemist Warehouse and My Chemist.
Company Assessment
(Last updated Jan 2020)
Praise
Criticism
Information
My Chemist Retail Group
Praise
Criticism
Information
Breaching advertising codes
In 2018 the Therapeutic Goods Administration's Complaints Resolution Panel upheld a complaint about ads by this company on the grounds that they breached advertising codes. The ads were subsequently withdrawn.
Source: TGA Complaints Register
(2018)
Forced by back-pay $3.5 million to workers
In December 2016 Chemist Warehouse was ordered to back-pay more than $3.5 million for mandatory online training its workers did in their own time. Some 5976 employees, making up almost two-thirds of the retail pharmacy chain's workforce, have been paid back an average of about $600 for the training following an extensive Fair Work Ombudsman audit.
Source: news article
(2016)
Breaching advertising codes
This company has been criticised for offensive advertising. In 2015 and 2020 the Advertising Standards Bureau upheld complaints about ads by this company on the grounds that they breached advertising codes. The ads were subsequently discontinued or modified.
Company Details
Type:
Private company
Revenue:
2.3 billion AUD
(2014)
Employees:
8000
(2018)
Subsidiaries:
McPherson's Ltd
(10% owned)
Personal care and household products
Established in 1860, with operations in Australia, New Zealand and Asia. Has acquired several health and beauty brands in recent years including A'Kin, Moosehead, Maseur and Dr LeWinn's.
G. Mitchell & Co Pty Ltd
Insole manufacturer
The largest insole manufacturer in Australia and the southern hemisphere. Acquired by McPherson's in 2012.
Private Formula International Pty Ltd
Skin care products
Founded in Australia by American plastic surgeon, Dr LeWinn. Acquired by McPherson's in 2013.
Multix Pty Ltd
Plastic wraps, bags and foil manufacturer
1 manufacturing plant in Clayton, Victoria.
Contact Details
Products / Brands
Chemist Warehouse
Wagner
Vitamins