Internet technology
Founded in 1997 by Japanese businessman Hiroshi Mikitani. One of the world's largest e-commerce companies, with operations in 30 countries and 1.3 billion users worldwide. Its e-commerce platform Rakuten Ichiba is the largest in Japan, often referred to as "the Amazon of Japan".
Company Assessment
(Last updated Jan 2026)
Praise
Criticism
Information
Rakuten Group Inc
Praise
Criticism
Information
CDP Climate Change score of A
In 2024, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to reduce greenhouse gas emissions and mitigate climate change risk. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Climate Change score of A.
Source: CDP
(2024)
CDP Forests score of B
In 2024, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts towards removing commodity-driven deforestation and forest degradation from its direct operations and supply chains. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Forests score of B.
Source: CDP
(2024)
CDP Water Security score of B
In 2024, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to manage and govern freshwater resources. Responding companies are scored on six key metrics: transparency; governance & strategy; measuring & monitoring; risk assessment; targets & goals; and value chain engagement. This company received a CDP Water Security score of B.
Source: CDP
(2024)
Climate action commitments
As listed on the We Mean Business website, this company has committed to the following climate action initiatives: commit to 100% renewable power.
Source: We Mean Business
(2021)
Sustainability claims
This company has a number of sustainability claims on its website.
Source: company website
(2020)
Repairability of devices
Engineers from ifixit.com disassembled and analysed a range of consumer electronics products, awarding each a repairability score between one and ten. Ten is the easiest to repair. A device with a perfect score will be relatively inexpensive to repair because it is easy to disassemble and has a service manual available. Each device is scored based on how difficult and time-consuming it is to disassemble and reassemble the product to fix or replace critical components. Points are docked where proprietary tools are needed, and points are awarded for comprehensive service manuals and wide availability of parts. E-readers released by this company in 2024 scored 6 points out of 10.
Source: iFixit
(2024)
22% in Gender Benchmark
In 2023 and 2024, the World Benchmarking Alliance assessed 2,000 companies on their efforts to drive gender equality and women's empowerment across their entire value chain. Companies are assessed on governance and strategy, representation, compensation and benefits, health and well-being, and violence and harassment. This company scored 22 out of 100. The average score was 15.3 and the highest score was 51.
41.2% in Social Benchmark
The 2026 Social Benchmark assessed the world's 2,000 most influential companies on their responsibility in meeting society's fundamental expectations towards three measurement areas: respecting human rights, providing decent work, and acting ethically. This company received a score of 41.2/100. The average score was 20 and the highest score was 75.
36.3% in Digital Inclusion Benchmark
The 2026 Digital Inclusion Benchmark assessed 200 digital technology companies on how they are helping to advance a more inclusive digital economy and society. The companies were assessed across five measurement areas: access, skills, use, innovation and sustainable value creation. This company received a score of 36.3/100. The average score was 27.7 and the highest score was 85.2.
Medium ESG Risk
Sustainalytics, a top ESG research firm, evaluates environmental, social, and governance risks for over 16,000 companies. Its ESG Risk Rating reflects how much risk a company faces in its industry and how well it manages those risks. The final score includes both unmanaged and unmanageable risks, and companies are rated on a scale from negligible (0-10) to severe (40+). This company received an ESG Risk Rating of 20.9, placing it in the "medium risk" category (retrieved April 2025).
Source: Sustainalytics
(2025)
Company Details
Type:
Public company
Revenue:
10 billion USD
(2018)
Employees:
18,364
(2019)