Chanel Australia
Luxury goods importer

Overall

Owned UK
Rating F
About the Ratings

Company Ownership

Chanel (Australia) Pty Ltd
AUS
Chanel SA
owns 100% of Chanel (Australia) Pty Ltd
UK
Luxury goods
Parisian fashion house founded in France in 1910 by the late couturier Coco Chanel. Owned and run by brothers Alain and Gerard Wertheimer for over 30 years. Headquartered in London since 2018.

Company Assessment

(Last updated Nov 2024)
Chanel (Australia) Pty Ltd
Praise
3/5 for packaging performance
This company received a packaging performance level of 3 (Advanced) in its 2024 APCO Annual Report. Australian Packaging Covenant Organisation (APCO) is a not-for-profit organisation leading the development of a circular economy for packaging in Australia. Each year, APCO Members are required to submit an APCO Annual Report and Action Plan, which includes an overall performance level from 1 (Getting Started) to 5 (Beyond Best Practice).
Source: APCO (2024)
Chanel SA
Criticism
10/100 in What Fuels Fashion?
What Fuels Fashion? is a single-issue, special edition of the Fashion Transparency Index. The 2024 report ranked 250 of the world's largest fashion brands and retailers according to their level of disclosure on climate and energy-related data in their own operations and supply chains. Brands owned by this company scored 10%. The average score was 18% and the highest score was 75%.
2.5/20 in Social Benchmark
The 2024 Social Benchmark assesses the world's 2,000 most influential companies on their responsibility in meeting society's fundamental expectations towards three measurement areas: respecting human rights, providing decent work, and acting ethically. This company was assessed in 2022 and received a score of 2.5/20. The average score was an alarmingly low 4.6/20 and the highest score was 15.5/20.
6.2% in Nature Benchmark
The Nature Benchmark ranks 816 companies across 20 industries on their efforts to protect our environment and its biodiversity. Companies were assessed in three phases between 2022 and 2024 using three measurement areas: governance and strategy; social inclusion and community impact; and ecosystems and biodiversity. This company was assessed in 2022 and is ranked #621/816, with a total score of 6.2/100.
Unsustainable palm oil use
This company scores Ethical Consumer's worst rating for their use of palm oil, signifying they are using no or minimal certified palm products, and with no or minimal positive commitments.
11.66% for supply chain practices in China
The Green Supply Chain Corporate Information Transparency Index (CITI) evaluates consumer-facing companies that have a sizeable supply chain in China. The evaluation uses government supervision data and public information to assess the environmental management of their supply chains in China. This company received a score of 11.66/100 (retrieved 24 Nov 2023).
Source: IPE (2023)
Workers rights in Korea
In 2018 workers at Chanel Korea went on strike to protest their companies' policy of long working hours for low wages. The workers criticized their companiy for forcing them to work nearly 12 hours a day without regular days off, difficulties in pregnancy, and female workers also complained about their skimpy uniforms.
11/100 in Fashion Transparency Index
The 2023 Fashion Transparency Index reviewed 250 of the world's largest fashion brands and retailers and ranked them according to how much they disclose about their human rights and environmental policies, practices and impacts. Brands owned by this company scored 11%, signifying it is doing a bit more than the others when it comes to having policies and commitments in place and auditing and reporting activities, but could be doing more. The average score was 26% and the highest score was 83%.
Information
Use of microplastics
This company uses plastic microbeads in some of its personal care products. These particles are not retained by wastewater treatment so end up in the ocean where they contribute to ocean plastic pollution, and are hazardous to sea life. While the effects of microplastics on human health are not completely understood, there are concerns about plastic additives, such as phthalates, which are known endocrine disruptors which are shown to have harmful effects on life.
Workers rights in China
A 2014 report by China Labour Watch found poor working conditions in a Chinese factory that mainly manufactures cosmetic brushes for multinational beauty companies, including this one. Labor abuses include excessive overtime and poor worker safety measures. Also, the factory has not purchased social insurance for workers as required by law. Hundreds of workers went on strike in Jan 2014 after a female team leader was slapped by a male manager. [Listed under Information due to age of report]
Nanoparticles in cosmetics
This company uses nanoscale materials in some of its personal care products.
Price fixing in France
In Jan 2012 a Paris appeals court upheld a 40 million euro fine imposed in 2006 by the French competition watchdog, which said the companies involved had reached illicit agreements on price fixing, enforced by procedures to monitor prices in outlets and backed up by commercial threats for non-compliance. Thirteen leading perfume and luxury goods companies were fined.
Owners take $3.4bn dividend
In 2016 the reclusive billionaire brothers who own Chanel paid themselves a $3.4bn dividend, four times the company's net profit and double the dividend they received in 2015.
Climate action commitments
As listed on the We Mean Business website, this company has committed to the following climate action initiatives: adopt a science-based emissions reduction target; commit to 100% renewable power.
Fur free
This company has announced that they don't sell animal fur or are phasing in a fur-free policy.
Fashion Charter signatory
This company is a signatory to the Fashion Industry Charter for Climate Action, a United Nations initiative which contains the vision to achieve net-zero emissions by 2050.
Responsible Mica Initiative member
This company is a member of the Responsible Mica Initiative, a Do-Tank which aims to eradicate child labour and unacceptable working conditions in the Indian mica supply chain by joining forces across industries.
Responsible Jewellery Council member
This company's Louis Vuitton Malletier and Tag Heuer subsidiaries are certified members of the Responsible Jewellery Council (RJC). Certification under the RJC system demonstrates that the Member's business practices conform to RJC's Code of Practices for business ethics, human rights, social and environmental performance.
The Fashion Pact member
This company is a member of The Fashion Pact, a global initiative of companies in the fashion and textile industry (ready-to-wear, sport, lifestyle and luxury) including their suppliers and distributors, all committed to a common core of key environmental goals in three areas: stopping global warming, restoring biodiversity and protecting the oceans.
Microbeads scorecard
In 2016 Greenpeace East Asia ranked the world's 30 biggest personal care companies on their commitment to eliminating microbeads from their personal care products. The scorecard was based on four main criteria: commitment & transparency, definition, deadline and global application. This company was ranked as 'getting there'. Microbeads are not retained by wastewater treatment and end up in the ocean where they are a threat to the marine environment.
Modern Slavery statement
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
BHRRC company profile
Business & Human Rights Resource Centre digital platform presents news and allegations relating to the human rights impact of over 20,000 companies. Their enhanced Company Dashboards also include financial information, key data points based on corporate policies, and scores from prominent civil society benchmarks. Follow the link and use the search function to view this company's dashboard.
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Company Details

Type:
Wholly-owned subsidiary

Contact Details

Address:
Level 12, 121 Walker St, Sydney, NSW, 2060, Australia
Phone:
02 9900 2944
Website:
www.chanel.com

Products / Brands

Chanel Australia
Chanel Cosmetics
Chanel Luxury Brands