The PalmOil Scan app, developed by the World Association of Zoos and Aquariums (WAZA), rates companies based on their commitment to sustainable palm oil. Companies are evaluated on their use of certified sustainable palm oil (CSPO), conservation efforts, sourcing practices, and RSPO membership. Ratings range from Excellent to No Commitment. This company is rated "Poor" (retrieved 4 Feb 2025). However, scoring is largely dependent on reporting to the RSPO, and smaller companies may avoid membership because of the associated fees and paperwork. Therefore this criticism has not been heavily weighted.

Some, but not necessarily all, of this company's frozen food products are palm oil free. For more details, follow the link to see Borneo Orangutan Survival Australia's list of products which manufacturers have told them are palm oil free or contain segregated certified sustainable palm oil.

Human Rights Law Centre's 2021 report, "Paper Promises? Evaluating the early impact of Australia's Modern Slavery Act", examines statements submitted to the Government's Modern Slavery Register by 102 companies sourcing from four sectors with known risks of modern slavery: garments from China, rubber gloves from Malaysia, seafood from Thailand and fresh produce from Australia. Modern slavery statements are analysed to see if they comply with the mandatory reporting requirements, identify or disclose obvious modern slavery risks, and demonstrate effective actions to address risks. This company's modern slavery disclosure statement received a rating in the 31-40% range. The average score was 37% and the highest score was 83%.

This company has been criticised for offensive advertising. In 2016 Ad Standards upheld complaints about an ad by this company on the grounds that it breached advertising codes. The ad was subsequently discontinued or modified.

This company is a signatory to the Responsible Children's Marketing Initiative (RCMI), which is managed by the Australian Food & Grocery Council and covers products found in retail outlets. Companies that have signed up to the initiative commit to: only advertising healthier choices to children and encouraging a healthy lifestyle through good diet and physical activity; not paying for or seeking product placement television programs, editorial content or interactive games aimed at children, unless the product is a healthier choice; not advertising and marketing to children in Australian schools unless they are asked to by those schools.

Patties Foods use chicken from Australian RSPCA Approved farms for their range of Herbest Adams gourmet chicken pies. These farms raise their birds in an enriched barn environment. Chickens enjoy space to move, good lighting and can perch, dustbathe and forage.

This company is listed on the RSPCA Australia website as 'cage-free and proud', signifying a commitment to source 100% cage-free eggs. Essentially cage-free means barn laid, which is better than cage eggs, but still much worse than free-range or organic eggs when it comes to animal welfare.

This company has a publicly available Ethical Sourcing Policy on its website, with a focus on the areas of sustainable palm oil and packaging.

The PalmOil Scan app, produced by the World Association of Zoos and Aquariums (WAZA), rates companies on their commitment to sourcing sustainable palm oil. Companies are scored on their use of certified sustainable palm oil (CSPO), commitment to sourcing CSPO, on-the-ground conservation action, and membership to the RSPO. Companies can earn a rating of Excellent, Good, Fair, Poor or No Commitment. This company is rated "Fair" (retrieved 4 Feb 2025).

In February 2015 twelve people contracted hepatitis A due to the consumption of "Nanna's frozen berries" sourced from China and sold by this company. A number of frozen berry products were recalled, and Patties has since exited the frozen berries sector.

UNPRI is a set of six principles direct institutional investors may adopt to consider environmental, social and corporate governance issues when investing. UNPRI is a voluntary agreement.

This company has environment, social and governance claims on its website under the headings investment principles, approach and transparency & reporting.