Fashion
World's largest fast fashion group. Operates over 7,200 stores, most of which are company owned. Most sales occur in Europe under eight different banners including Zara. The group designs and manufactures almost everything by itself. 50% of the products Zara sells are manufactured in Spain, 26% in the rest of Europe, and 24% in Asian and African countries and the rest of the world. Spain's richest man, Amancio Ortega, founded Zara in 1975 and later created Inditex as a holding company.
Company Assessment
(Last updated Dec 2024)
Praise
Criticism
Information
Industria de Diseno Textil SA
Praise
Criticism
Information
83.78% for supply chain practices in China
The Green Supply Chain Corporate Information Transparency Index (CITI) evaluates consumer-facing companies that have a sizeable supply chain in China. The evaluation uses government supervision data and public information to assess the environmental management of their supply chains in China. This company received a score of 83.78/100 (retrieved 24 Nov 2023).
Source: IPE
(2023)
CDP Climate Change score of A
In 2023, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to reduce greenhouse gas emissions and mitigate climate change risk. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Climate Change score of A.
Source: CDP
(2023)
Ethical Trading Initiative member
The Ethical Trading Initiative (ETI) is an alliance of companies, trade unions and NGOs. They work in partnership to improve the lives of workers across the globe who make or grow consumer goods - everything from tea to T-shirts, from flowers to footballs. This company is a full member.
52.2% in Gender Benchmark
The 2023 Gender Benchmark ranks 112 companies from the apparel and food and agriculture sectors on their efforts to drive gender equality and women's empowerment across their entire value chain. Companies are assessed on governance and strategy, representation, compensation and benefits, health and well-being, violence and harassment, and marketplace and community. This company ranked #3/112, with a total score of 52.2%. The average score was 23% and the highest score was 55%.
77/100 in TIME rankings
World's Most Sustainable Companies of 2024 by TIME and Statista recognises the Top 500 most sustainable companies in the world. From a selection of 5,000 of the world's largest companies, non-sustainable businesses were excluded, and the remaining companies were rated on Commitment & Ratings, Reporting & Transparency, and Environmental & Social Stewardship. This company received a total score of 76.8/100, ranking 25th overall.
Source: TIME
(2024)
41/100 in What Fuels Fashion?
What Fuels Fashion? is a single-issue, special edition of the Fashion Transparency Index. The 2024 report ranked 250 of the world's largest fashion brands and retailers according to their level of disclosure on climate and energy-related data in their own operations and supply chains. Brands owned by this company scored 41%. The average score was 18% and the highest score was 75%.
Source: Fashion Revolution
(2024)
CDP Water Security score of B
In 2023, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to manage and govern freshwater resources. Responding companies are scored on six key metrics: transparency; governance & strategy; measuring & monitoring; risk assessment; targets & goals; and value chain engagement. This company received a CDP Water Security score of B.
Source: CDP
(2023)
42.2% in Human Rights Benchmark
The 2023 Corporate Human Rights Benchmark assessed 55 companies in the apparel sector on their human rights performance. This company received a score of 42.2%. The overall average score was a disappointing 18.2% and the highest score was 53.4%.
COVID Fashion Commitments
In 2020 Baptist World Aid Australia released The COVID Fashion Report, a special edition of their Ethical Fashion Report. The report is framed around six COVID Fashion Commitments that ask companies to demonstrate the steps and measures they are taking to protect and support the most vulnerable workers in their supply chains. This company showed evidence of actions that cover ALL areas of the COVID Fashion Commitments.
38/100 in KnowTheChain Benchmark
In 2023 KnowTheChain benchmarked 65 apparel and footwear companies on their efforts to identify and tackle forced labour risks in their supply chains. This company received a score of 38/100. The average score was 21/100 and the highest score was 63/100.
Source: KnowTheChain
(2023)
International Accord signatory
This company is a signatory to the International Accord for Health and Safety in the Textile & Garment Industry. The International Accord was established in 2021 as the successor to the Accord on Fire and Building Safety in Bangladesh, which was established in 2013 in the wake of the Rana Plaza building collapse that killed more than 1,000 workers and seriously injured thousands more. Company signatories to the International Accord commit to: Disclosing all factories producing for them in countries with International Accord programs; Ensuring all listed factories participate in the inspection, remediation, and safety training programs; Supporting factories to ensure remediation is financially feasible; Contributing to the operational costs of International Accord programs. This company has also signed the Pakistan Accord.
Source: International Accord
(2023)
12/20 in Social Benchmark
The 2024 Social Benchmark assesses the world's 2,000 most influential companies on their responsibility in meeting society's fundamental expectations towards three measurement areas: respecting human rights, providing decent work, and acting ethically. This company was assessed in 2022 and received a score of 12/20. The average score was an alarmingly low 4.6/20 and the highest score was 15.5/20.
66/100 in Ethical Fashion Report
Baptist World Aid Australia's '2024 Ethical Fashion Report' assessed 120 companies on their efforts to mitigate against the risks of forced labour, child labour and worker exploitation in their supply chains, as well as protect the environment from the harmful impacts of the fashion industry. Assessment criteria fall into five main categories: policy & governance, tracing & risk, auditing and supplier relationships, worker empowerment and environmental sustainability. This company ranked in the top 20%, with a score of 66/100.
73/100 S&P Global ESG Score
This company received an S&P Global ESG Score of 73/100 in the Retailing category of the S&P Global Corporate Sustainability Assessment, an annual evaluation of companies' sustainability practices (last updated 8 Dec 2022). The rankings are based on an analysis of corporate economic, environmental and social performance, assessing issues such as corporate governance, risk management, environmental reporting, climate strategy, human rights and labour practices.
Source: S&P Global
(2022)
50/100 in Fashion Transparency Index
The 2023 Fashion Transparency Index reviewed 250 of the world's largest fashion brands and retailers and ranked them according to how much they disclose about their human rights and environmental policies, practices and impacts. Brands owned by this company scored 50%, signifying that it is making significant efforts in the given areas, and has made some or most of this information publicly available. The average score was 26% and the highest score was 83%.
Source: Fashion Revolution
(2023)
Materials sourcing
The Material Change Index (MCI) is a voluntary benchmark that tracks the apparel and textiles sector's progress toward more sustainable materials sourcing (cotton, polyester, nylon, manmade cellulosics, wool, down and leather), as well as alignment with global efforts like the Sustainable Development Goals and the transition to a circular economy. This company is identified as one of 54 "Leading" companies.
Source: Textile Exchange
(2022)
37.4% in Nature Benchmark
The Nature Benchmark ranks 816 companies across 20 industries on their efforts to protect our environment and its biodiversity. Companies were assessed in three phases between 2022 and 2024 using three measurement areas: governance and strategy; social inclusion and community impact; and ecosystems and biodiversity. This company was assessed in 2022 and is ranked #28/816, with a total score of 37.4/100.
18.2% in Forest 500 Rankings
Forest 500 identifies the 350 companies and 150 financial institutions with the greatest exposure to tropical deforestation risk, and annually assesses them on the strength and implementation of their deforestation and human rights commitments. This company received a score of 18.2%.
Source: Forest 500
(2023)
Tainted cotton from Brazil
Earthsight's 2024 report, Fashion Crimes, reveals that cotton used by H&M and Zara is linked to large-scale deforestation, land grabbing, human rights abuses and violent land conflicts in Brazil.
Source: earthsight
(2024)
Efforts to pay a living wage
The Clean Clothes Campaign report, Tailored Wages 2019 analyses responses from 32 top clothing brands about their progress in implementing a living wage for the workers who produce their clothes. This company received the lowest possible grade in the report, meaning they produced no evidence that any worker making their clothes was paid a living wage anywhere in the world.
Source: Clean Clothes Campaign
(2019)
Forced labour in China
The Chinese government has facilitated the mass transfer of Uyghur and other ethnic minority citizens from the far west region of Xinjiang to factories across the country. Under conditions that strongly suggest forced labour, Uyghurs are working in factories that are in the supply chains of at least 83 well-known global brands in the technology, clothing and automotive sectors, including brands owned by this company. The Australian Strategic Policy Institute's 2020 report estimates (somewhat conservatively) that more than 80,000 Uyghurs were transferred out of Xinjiang to work in factories across China between 2017 and 2019, and some of them were sent directly from detention camps.
Source: ASPI
(2020)
Workers rights in Myanmar
This company is still sourcing garments from Myanmar, where there has been a significant increase in labour and human rights abuses of garment workers across the country since the military takeover in Feb 2021. Wage theft, inhumane work rates and mandatory overtime, and attacks on freedom of association are the most frequently recorded types of abuse.
Source: BHRRC
(2022)
Efforts to pay a living wage
Oxfam Australia's Company Tracker compares the big clothing brands on their efforts to pay a living wage to the women working in their factories. This company has made a public commitment to pay a living wage within a set timeframe, but has not published the names and locations of their suppliers, and has not made a commitment to ring fence wages. According to Oxfam "We are way past the time when supply chain transparency became the industry norm."
Source: Oxfam Australia
(2024)
Workers rights in Bangladesh
According to Oxfam's 2019 report, "Made in Poverty - The True Cost of Fashion", this company sources from Bangladesh and Vietnam. Some of the many disturbing findings of the research in Bangladesh were that 100 per cent of workers interviewed were not paid a living wage, nine out of ten could not afford enough food for themselves and their families until their next monthly pay and seven out of 10 could not pay for medical treatment when they were sick or injured. In Vietnam, 99 per cent were not paid a living wage and seven out of 10 women interviewed felt their pay was not enough to meet their needs.
Source: Oxfam Australia
(2019)
Workers rights in Brazil
This 2015 report by SOMO and Reporter Brazil reveals numerous labour rights violations in this company's supply chain in Brazil, such as excessive overtime and occupational health and safety violations. In 2011, Brazilian inspectors found cases of modern-day slavery in Zara's supply chain. This new report shows that Inditex is not living up to the agreements made with the Brazilian authorities at that time. In addition, the research report exposes this company's dodgy legal strategy to avoid liability for Brazilian labour rights abuses. [Listed under Information due to age of report]
Source: SOMO
(2015)
Workers rights in India
This 2016 investigative report by the India Committee of the Netherlands (ICN) reveals how migrant garment workers in Bangalore, South India endure appalling living conditions, low wages and restricted freedom of movement. This company pledged to take serious action after being named in the report as sourcing from Bangalore. [Listed under Information due to age of report]
Source: ICN
(2016)
Workers rights in India
This company sources garments from factories in the Tamil Nadu region of South India. The yarn used in these factories also comes from Tamil Nadu, where large scale forced labour is used in the spinning mills. Workers in these mills are enslaved by employers who withhold their wages or lock them up in company-controlled hostels. They work long hours, face sexual harassment and do not even earn the minimum wage. [Listed under Information due to age of report]
47.7% in Newsweek Green Ranking 2017
This company received a score of 47.7/100 in the Newsweek Green Ranking 2017, which ranks the world's largest publicly traded companies on eight indicators covering energy, greenhouse gases, water, waste, fines and penalties, linking executive pay to sustainability targets, board-level committee oversight of environmental issues and third-party audits. Ranking methodology by Corporate Knights and HIP Investor.
Source: Newsweek
(2017)
Transparency Pledge
The Apparel and Footwear Supply Chain Transparency Pledge (Transparency Pledge) helps demonstrate apparel and footwear companies' commitment towards greater transparency in their manufacturing supply chain. Transparency of a company's manufacturing supply chain better enables a company to collaborate with civil society in identifying, assessing, and avoiding actual or potential adverse human rights impacts. This is a critical step that strengthens a company's human rights due diligence. This company is not aligned with the Transparency Pledge and has made no commitment to publish supplier factory information.
Source: Transparency Pledge
(2019)
Detox progress
Greenpeace launched its "Detox My Fashion" campaign in 2011 to expose the direct links between global clothing brands, their suppliers and toxic water pollution around the world. As a result, many companies, including this one, committed to Greenpeace's Detox Program. The 2016 Detox Catwalk report focused on implementation, assessing the steps taken by fashion brands to fulfil their commitments using three criteria: Detox 2020 plan, PFC elimination and Transparency. This company is "ahead of the curve and on track to meet their commitments".
Source: Greenpeace
(2016)
Zero discharge of hazardous chemicals
In 2011, a group of major apparel and footwear brands and retailers, including this company, made a shared commitment to help lead the industry towards zero discharge of hazardous chemicals by 2020. It includes specific commitments and timelines to realize this shared goal.
Source: ZDHC
(2023)
Climate action commitments
As listed on the We Mean Business website, this company has committed to the following climate action initiatives: adopt a science-based emissions reduction target.
Source: We Mean Business
(2021)
Uzbek Cotton Pledge signatory
This company signed the Uzbek Cotton Pledge with the Responsible Sourcing Network, signifying a public commitment to not knowingly source Uzbek cotton for the manufacturing of any of their products until the Government of Uzbekistan ends the practice of forced labor in its cotton sector. However the Pledge was lifted in March 2022 after the Uzbek Forum for Human Rights, who monitored the annual cotton harvest since 2010, found no state-imposed forced labor in the 2021 harvest.
Source: Cotton Campaign
(2022)
Gender equality
This company appears on the 2023 Bloomberg Gender-Equality Index, signifying a commitment to supporting gender equality through policy development, representation, and transparency.
Source: Bloomberg
(2023)
Fur free
This company has announced that they don't sell animal fur or are phasing in a fur-free policy.
Source: Humane Society
(2019)
Angora ban
This company has taken angora items off the shelves and promised not to use angora again, following a PETA campaign launched in Dec 2013 which revealed the cruelty inflicted on angora rabbits in Chinese factory farms, where 90% of the world's angora is produced.
Source: PETA
(2018)
Use of non-mulesed wool
Brands owned by this company are listed in Human Society International Australia's Better Wool Guide as using 100% non-mulesed wool from a robust certification scheme, or has a time-bound commitment to do so. Mulesing is the controversial practice of removing strips of the skin of a lamb's rear and is often done without pain relief. In Australia, the only country where mulesing still occurs, an estimated 10 million merino lambs are subjected to mulesing each year - equivalent to 19 lambs per minute.
Source: HSI Australia
(2024)
Sustainable Apparel Coalition member
This company is a founding member of the Sustainable Apparel Coalition, a multi-stakeholder initiative launched in March 2011 by a group of global apparel and footwear companies and non-profit organizations (representing nearly one third of the global market share for apparel and footwear). The Coalition's goals are to reduce the apparel industry's environmental and social impact, and to develop a universal index to measure environmental and social performance of apparel products.
Textile Exchange member
This company is a member of the Textile Exchange, a global non-profit that works closely with its members to drive textile industry transformation in preferred fibres, integrity and standards and responsible supply networks. They identify and share best practices regarding farming, materials, processing, traceability and product end-of-life in order to reduce the textile industry's impact on the world's water, soil and air, and the human population.
Source: Textile Exchange
(2019)
CanopyStyle member
This company is a member of the CanopyStyle initiative, which came about when research found that millions of trees are used every year to produce dissolving pulp, a key ingredient for fabrics such as rayon/viscose. The campaign seeks to phase out the use of endangered forest fibre in fabric.
Source: Canopy
(2018)
ACT participant
This company is a participant in the Action, Collaboration, Transformation (ACT) initiative, an initiative between international brands and retailers, manufacturers, and trade unions to address the issue of living wages in the textile and garment supply chain.
Source: IndustriALL
(2021)
Better Work Partner
This company is a partner of Better Work, an initiative of the UN's International Labour Organization and the International Finance Corporation which brings diverse groups together - governments, global brands, factory owners, and unions and workers - to improve working conditions in the garment industry and make the sector more competitive.
Source: Better Work
(2020)
Plastics Commitment signatory
This company is a signatory to the New Plastics Economy Global Commitment, whose goal is to eliminate plastic pollution at its source.
Source: New Plastics Economy
(2022)
Fashion Charter signatory
This company is a signatory to the Fashion Industry Charter for Climate Action, a United Nations initiative which contains the vision to achieve net-zero emissions by 2050.
Source: UNFCCC
(2023)
Better Cotton Initiative member
This company is a member of the Better Cotton Initiative, a voluntary program which encourages the adoption of better management practices in cotton cultivation to achieve measurable reductions in key environmental impacts, while improving social and economic benefits for cotton farmers, small and large, worldwide.
Source: Better Cotton Initiative
(2022)
Leather Working Group member
This company is a member of the Leather Working Group, a multi-stakeholder group who's objective is to develop and maintain a protocol that assesses the compliance and environmental performance of tanners and promotes sustainable and appropriate environmental business practices within the leather industry.
Source: Leather Working Group
(2022)
The Fashion Pact member
This company is a member of The Fashion Pact, a global initiative of companies in the fashion and textile industry (ready-to-wear, sport, lifestyle and luxury) including their suppliers and distributors, all committed to a common core of key environmental goals in three areas: stopping global warming, restoring biodiversity and protecting the oceans.
Source: The Fashion Pact
(2022)
Ellen MacArthur Foundation partner
This company is a partner of the Ellen MacArthur Foundation, whose stated mission is to accelerate the transition to a circular economy. The Ellen MacArthur Foundation works with business, government and academia to build a framework for an economy that is restorative and regenerative by design.
CDP Forests score of C
In 2023, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts towards removing commodity-driven deforestation and forest degradation from its direct operations and supply chains. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Forests score of C.
Source: CDP
(2023)
C+ grade in Plastic Promises Scorecard
As You Sow's 2024 Plastic Promises Scorecard measures the corporate ambition and action of 225 large companies across six industries on six core pillars of plastic packaging pollution prevention: 1) Recyclability, 2) Reduction, 3) Recycled Content, 4) Recovery, 5) Reuse, and 6) Producer Responsibility. This company received a grade of C+.
Source: As You Sow
(2024)
Modern Slavery statement
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
Source: company website
(2018)
2/4 for purchasing practices
In 2020 Oxfam evaluated several clothing brand's purchasing practices across seven categories: whether a brand provides accurate forecasts of upcoming work to factories; its price negotiation strategies; whether a factory's environmental and social compliance influences the brand's purchasing decisions; how a brand places orders with factories; what its payment terms are; commitment to pay a living wage; and the transparency of a brand's supply chain. This company was given a score of 2 with 4 being the highest possible score.
Source: Oxfam Australia
(2020)
15.9% in Sustainable Cotton Ranking
The 2020 Sustainable Cotton Ranking, published by WWF, Solidaridad and the Pesticide Action Network UK analysed the 77 largest cotton users among international apparel brands and retailers, reviewing their policies, actual uptake of more sustainable cotton and transparency in their supply chains. According to the report, this company is "starting the journey" with a score of 15.9%. The average score was 18.2% and the highest score was 79.2%.
BHRRC company profile
Business & Human Rights Resource Centre digital platform presents news and allegations relating to the human rights impact of over 20,000 companies. Their enhanced Company Dashboards also include financial information, key data points based on corporate policies, and scores from prominent civil society benchmarks. Follow the link and use the search function to view this company's dashboard.
Source: BHRRC
(2022)
Company Details
Type:
Public company
Founded:
1985
Revenue:
32.6 billion EUR
(2022)
Employees:
164,997
(2022)
Subsidiaries:
Inditex Australia Pty Ltd
Clothing retail
Entered the Australian market in 2011 and today operates 18 stores.
Contact Details
Products / Brands
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