In 2016 this company paid a $10,800 penalty after being issued with an infringement notice by the Australian Competition and Consumer Commission, following an investigation into the company's 'was/now' pricing practices. The ACCC considered Charles Tyrwhitt's 'was/now' price representation, with a 'was' price of $160 and a 'now' price of $69, falsely represented to consumers that by purchasing the shirt there would be a saving of the difference between the 'was' and 'now' prices when that was not the case because the shirt has not been genuinely offered for a reasonable period at the 'was' price. Charles Tyrwhitt had advertised the shirt at the 'was' price of $160 for a short period in a section of its website which was difficult to locate, and no consumer had ever purchased the shirt at the 'was' price.

This company has sustainability claims on its website under headings Product, People, Planet. They also have a publicly available ethical trading policy.

California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.