Mobile phones
Introduced the pager in 1964 and created the world's first commercial portable cellular phone in 1984. Spun off from Motorola Inc and bought by Google in 2012 (for its mobile patents), who sold the Motorola smartphone business and brand to Lenovo in 2014.
Company Ownership
Motorola Mobility LLC
USA
Lenovo Group Ltd
owns 100% of Motorola Mobility LLC
CHN
PCs and peripherals
World's #1 PC maker. Lenovo bought IBM's PC operations for US$1.75 billion in 2005. Legend Holdings, which is controlled by the Chinese government, owns 30.6% of Lenovo. IBM holds about 6%. Acquired the Motorola smartphone business from Google in 2014. Listed on the Hong Kong stock exchange.
Legend Holdings Corporation
owns 31% of Lenovo Group Ltd
CHN
Investment holding company
Controlling shareholder of Lenovo, with a 30.6% stake.
Company Assessment
(Last updated Sep 2024)
Praise
Criticism
Information
Motorola Mobility LLC
Praise
Criticism
Information
Workers rights in China
This company is a client of Biel Crystal, supplier of 60% of the world's touchscreen cover glasses. This SACOM 2013 investigative report discovered serious labour rights abuses in Biel Crystal's Chinese factories including excessive working hours, military-style management, worker suicides and blank work contracts. Moreover, Biel Crystal's Shenzhen factory has been fined by the Shenzhen municipal government for 3 continuous years of polluting the environment. [Listed under Information due to age of report]
Source: SACOM
(2013)
B+ grade at Behind the Barcode
B+ grade in the Baptist World Aid Australia's Behind the Barcode 'Ethical Electronics Guide 2016', which grades companies on their efforts to mitigate the risks of forced labour, child labour and worker exploitation throughout their supply chains. Assessment criteria fall into four main categories: policies, traceability & transparency, monitoring & training and worker rights. [Listed under Information due to age of report]
Lenovo Group Ltd
Praise
Criticism
Information
CDP Climate Change score of A-
In 2023, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to reduce greenhouse gas emissions and mitigate climate change risk. Responding companies are scored across four key areas: disclosure; awareness; management; and leadership. This company received a CDP Climate Change score of A-.
Source: CDP
(2023)
Green Power Partner
This company is listed on the EPA Green Power Partnership website (USA) as using renewable energy for 100% of its organisation-wide electricity use in the USA.
Source: EPA
(2023)
CDP Water Security score of B
In 2023, the Carbon Disclosure Project (CDP) asked companies to provide data about their efforts to manage and govern freshwater resources. Responding companies are scored on six key metrics: transparency; governance & strategy; measuring & monitoring; risk assessment; targets & goals; and value chain engagement. This company received a CDP Water Security score of B.
Source: CDP
(2023)
Repairability of devices
Engineers from ifixit.com disassembled and analysed a range of consumer electronics products, awarding each a repairability score between one and ten. Ten is the easiest to repair. A device with a perfect score will be relatively inexpensive to repair because it is easy to disassemble and has a service manual available. Each device is scored based on how difficult and time-consuming it is to disassemble and reassemble the product to fix or replace critical components. Points are docked where proprietary tools are needed, and points are awarded for comprehensive service manuals and wide availability of parts. Laptops released by this company in 2024 scored 9 points out of 10.
Source: iFixit
(2024)
Forced labour in China
The Chinese government has facilitated the mass transfer of Uyghur and other ethnic minority citizens from the far west region of Xinjiang to factories across the country. Under conditions that strongly suggest forced labour, Uyghurs are working in factories that are in the supply chains of at least 83 well-known global brands in the technology, clothing and automotive sectors, including brands owned by this company. The Australian Strategic Policy Institute's 2020 report estimates (somewhat conservatively) that more than 80,000 Uyghurs were transferred out of Xinjiang to work in factories across China between 2017 and 2019, and some of them were sent directly from detention camps.
Source: ASPI
(2020)
Workers rights in China
A 2023 report by China Labor Watch investigated labour conditions in China's consumer electronics sector using three stages of research: analysis of social media posts, case studies through online research, and in-person factory investigation. Labour abuses in factories supplying this company were identified in multiple social media posts and a factory investigation. Labour abuses include excessive working hours, illegal use of student interns, wage theft and wage arrear, poor food and/or living conditions, high labour intensity, workplace bullying and verbal abuse, mandatory overtime, discrimination, deception, and sexual harassment.
Source: China Labor Watch
(2023)
5.5/20 in Social Benchmark
The 2024 Social Benchmark assesses the world's 2,000 most influential companies on their responsibility in meeting society's fundamental expectations towards three measurement areas: respecting human rights, providing decent work, and acting ethically. This company was assessed in 2023 and received a score of 5.5/20. The average score was an alarmingly low 4.6/20 and the highest score was 15.5/20.
Tax avoidance
This company scores Ethical Consumer's worst rating for the likely use of tax avoidance strategies, and has at least two high risk subsidiaries in tax havens.
Source: Ethical Consumer
(2022)
US recycling report card
The Electronics TakeBack Coalition's Recycling Report Card evaluates takeback and recycling programs for computer, TV, printer and game console companies. The report card focuses on the programs available to consumers in the US, and relies on publicly available information, as of Sept 2010. This company received a grade of D- for its recycling efforts in the USA.
Action on Darfur
Identified in 'The Big Chill: Too Scared to Speak' report which identified Chinese Olympic Sponsors response to Darfur crisis in Sudan. Received a D-. These companies received a grade slightly higher than outright failure because they met with the campaign.
Source: Dream for Dafur
(2008)
Workers rights in China
This company is a client of Biel Crystal, supplier of 60% of the world's touchscreen cover glasses. This SACOM 2013 investigative report discovered serious labour rights abuses in Biel Crystal's Chinese factories including excessive working hours, military-style management, worker suicides and blank work contracts. Moreover, Biel Crystal's Shenzhen factory has been fined by the Shenzhen municipal government for 3 continuous years of polluting the environment. [Listed under Information due to age of report]
Source: SACOM
(2013)
D+ grade at Behind the Barcode
D+ grade in the Baptist World Aid Australia's Behind the Barcode 'Ethical Electronics Guide 2016', which grades companies on their efforts to mitigate the risks of forced labour, child labour and worker exploitation throughout their supply chains. Assessment criteria fall into four main categories: policies, traceability & transparency, monitoring & training and worker rights. [Listed under Information due to age of report]
Cobalt battery supply chain
A 2017 report by Amnesty International, 'Time to Recharge' ranks major electronics and car companies on how much they have improved their cobalt sourcing practices since January 2016. The report found that while a handful of companies have made progress, many are still not doing enough to stop human rights abuses entering their cobalt supply chains, even though their products could be linked to child labour in the Democratic Republic of Congo (DRC). This company was rated 'no action taken'. [Listed under Information due to age of report]
Source: Amnesty Intl
(2017)
Class action lawsuit in USA
This company is to settle a year-old class action lawsuit over laptop malfunctions in the US for approximately $70m. They will spend about $49m to repair 83,000 Lenovo IdeaPad laptops sold in the US, as well as about $20m in cash refunds and credit to settle a 2013 lawsuit involving the company's Ultrabook products according to the US District Court for the Central District of California.
Source: news article
(2014)
Climate action commitments
As listed on the We Mean Business website, this company has committed to the following climate action initiatives: report climate change information in mainstream reports as a fiduciary duty; adopt a science-based emissions reduction target.
Source: We Mean Business
(2021)
Repair manuals online
Some companies intentionally make their repair manuals unavailable, sabotaging local repair shops and forcing consumers to buy new products. This company makes its repair manuals available online.
Source: iFixit
(2017)
Gender equality
This company appears on the 2023 Bloomberg Gender-Equality Index, signifying a commitment to supporting gender equality through policy development, representation, and transparency.
Source: Bloomberg
(2023)
Responsible Minerals Initiative member
This company is a member of the Responsible Minerals Initiative (formerly the Conflict-Free Sourcing Initiative), which helps companies address conflict minerals issues in their supply chains. The RMI provides information on conflict-free smelters and refiners, common tools to gather sourcing information, and forums for exchanging best practices on addressing conflict minerals. Membership is open to companies that use or transact in tantalum, tin, tungsten or gold (3TG). Founded in 2008 by members of the Electronic Industry Citizenship Coalition and the Global e-Sustainability Initiative.
Source: RMI
(2019)
Responsible Business Alliance member
This company is a member of the Responsible Business Alliance (formerly the Electronic Industry Citizenship Coalition), a non-profit coalition of electronics companies which supports the rights and wellbeing of workers and communities worldwide affected by the global electronics supply chain. RBA members commit and are held accountable to a common Code of Conduct and utilize a range of RBA training and assessment tools to support continuous improvement in the social, environmental and ethical responsibility of their supply chains.
Source: RBA
(2022)
C- in Guide to Greener Electronics
This company received a grade of C- in the Greenpeace Guide to Greener Electronics (Oct 2017), which assesses companies from the electronics industry across three impact areas: energy use, resource consumption, and chemical elimination. Of the 17 companies ranked, this company came fifth. [Listed under Information due to age of report]
Source: Greenpeace
(2017)
46.44% for supply chain practices in China
The Green Supply Chain Corporate Information Transparency Index (CITI) evaluates consumer-facing companies that have a sizeable supply chain in China. The evaluation uses government supervision data and public information to assess the environmental management of their supply chains in China. This company received a score of 46.44/100 (retrieved 24 Nov 2023).
Source: IPE
(2023)
Modern Slavery statement
California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.
Source: company website
(2016)
BHRRC company profile
Business & Human Rights Resource Centre digital platform presents news and allegations relating to the human rights impact of over 20,000 companies. Their enhanced Company Dashboards also include financial information, key data points based on corporate policies, and scores from prominent civil society benchmarks. Follow the link and use the search function to view this company's dashboard.
Source: BHRRC
(2022)
58.8% in Newsweek Green Ranking 2017
This company received a score of 58.8/100 in the Newsweek Green Ranking 2017, which ranks the world's largest publicly traded companies on eight indicators covering energy, greenhouse gases, water, waste, fines and penalties, linking executive pay to sustainability targets, board-level committee oversight of environmental issues and third-party audits. Ranking methodology by Corporate Knights and HIP Investor.
Source: Newsweek
(2017)
40/100 S&P Global ESG Score
This company received an S&P Global ESG Score of 40/100 in the Computers & Peripherals and Office Electronics category of the S&P Global Corporate Sustainability Assessment, an annual evaluation of companies' sustainability practices (last updated 18 Nov 2022). The rankings are based on an analysis of corporate economic, environmental and social performance, assessing issues such as corporate governance, risk management, environmental reporting, climate strategy, human rights and labour practices.
Source: S&P Global
(2022)
41.1% in Digital Inclusion Benchmark
The 2023 Digital Inclusion Benchmark ranks 200 companies on their responsibility to advance a more inclusive digital society. The companies were assessed using four measurement areas: access, skills, use and innovation. This company ranked #65/200, with a total score of 41.1/100.
Company Details
Type:
Wholly-owned subsidiary
Revenue:
2.8 billion USD
(2013)
Employees:
3800
(2014)
Subsidiaries:
Contact Details
Products / Brands
Motorola Mobility Australia
Motorola
Smartphones
Motorola Moto
Smartwatches