In 2019 three manufacturers of consumer GPS navigation products, including this company, agreed to stop using 'lifetime' claims in their advertising of navigation services after the ACCC raised concerns these statements were potentially false, misleading or deceptive.

This company said it was planning to sell GPS data collected about its customers' journeys to road authorities and private companies. This was after it had been forced to apologise when the same data was used by Dutch authorities to set speed traps. TomTom Sales in Australia rejected privacy concerns and claimed it was 'tracking users' by collecting real-time 'timestamped GPS data' of users journeys and the data was decoupled from individual users.

This company is a member of the Responsible Business Alliance (formerly the Electronic Industry Citizenship Coalition), a non-profit coalition of electronics companies which supports the rights and wellbeing of workers and communities worldwide affected by the global electronics supply chain. RBA members commit and are held accountable to a common Code of Conduct and utilize a range of RBA training and assessment tools to support continuous improvement in the social, environmental and ethical responsibility of their supply chains.

This company has sustainability claims on its website under the headings environmental compliance, chemical substances management, waste take-back and recycling, and supply chain management.

C+ grade in the Baptist World Aid Australia's Behind the Barcode 'Ethical Electronics Guide 2016', which grades companies on their efforts to mitigate the risks of forced labour, child labour and worker exploitation throughout their supply chains. Assessment criteria fall into four main categories: policies, traceability & transparency, monitoring & training and worker rights. [Listed under Information due to age of report]

California, the UK and Australia have all enacted legislation requiring companies operating within their borders to disclose their efforts to eradicate modern slavery from their operations and supply chains. Follow the link to see this company's disclosure statement.