Energy provider
Owned by Hong Kong's Chow Tai Fook Enterprises since 2017.
Company Ownership
Alinta Energy Pty Ltd
AUS
Chow Tai Fook Enterprises Ltd
owns 100% of Alinta Energy Pty Ltd
HKG
Conglomerate
Hong Kong-based private conglomerate with investments in jewellery, property, hotels, department stores, transportation, energy, telecommunications, ports, casinos, and other sectors.
Company Assessment
(Last updated Sep 2025)
Praise
Criticism
Information
Alinta Energy Pty Ltd
Praise
Criticism
Information
2/5 in Green Electricity Guide
The 2022 Greenpeace Green Electricity Guide ranked 47 Australian electricity retailers based on their environmental credentials, assessing factors like renewable energy provision, commitment to ending coal use by 2030, halting fossil fuel expansion, support for new renewable energy, and transparency. This provider rated only slightly better that the worst polluters, with only 2 stars: "often buys their electricity straight from the open market, which is dominated by coal, and aren't moving quickly enough to transition to renewable energy."
Source: Greanpeace
(2022)
Misleading customers
In 2018 this company agreed to to compensate thousands of Victorians for making misleading electricity price comparisons which the ACCC considered were likely in breach of the Australian Consumer Law.
Source: ACCC
(2018)
Fined $380k for customer hardship breaches
In 2023 this company paid more than $380,000 in penalties after allegedly breaching energy rules that protect Victorian consumers by failing to provide adequate assistance to customers in financial hardship. Between December 2021 and March 2022, Alinta Energy failed to provide adequate assistance to 13 residential energy customers who were experiencing financial hardship for a range of reasons including a death in the family and a loss of work due to Covid-19.
Fined $1.1m for limiting aid to distressed customers
In 2023 this company paid penalties of $1.125 million for allegedly putting conditions on providing help to distressed customers despite the requirements of Victoria’s energy rules. The Essential Services Commission issued the energy retailer with 75 penalty notices after it found Alinta caused distress to vulnerable customers by making them provide financial information before agreeing to set up payment plans.
Carbon neutral product
Climate Active is an Australian Government program that supports voluntary climate action by certifying businesses and organisations that measure, reduce, and offset their carbon emissions to achieve carbon neutrality. Alinta Energy is certified for their opt-in gas and opt-in electricity products.
Source: Climate Active
(2025)
Chow Tai Fook Enterprises Ltd
Praise
Criticism
Information
Involvement in gambling
This company owns the Baha Mar Casino in the Bahamas, and majority stakes in Hoiana Casino in Vietnam and The Star Brisbane Casino in Australia.
Source: news article
(2025)
Company Details
Contact Details
Address:
Level 11, 20 Bridge St, Sydney, NSW, 2000, Australia
Phone:
13 37 02
Website:
Products / Brands
Alinta Energy
Alinta Energy
Electricity Suppliers